California Privacy Notice (CCPA / CPRA)
Effective Date: January 2026
This notice supplements the Recover Systems Privacy Policy and applies only to California residents.
1. Categories of Personal Information Collected
Within the last 12 months, Recover Systems may have collected the following categories of personal information as defined by the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):
| Category | Examples |
|---|---|
| Identifiers | Name, email address, phone number, user ID, device identifiers |
| Personal Records | Business contact information |
| Commercial Information | Transaction metadata (processed by payment providers, not stored in the app) |
| Internet or Network Activity | In-app searches, feature usage, workflow interactions |
| Geolocation Data | Precise or coarse location related to job sites |
| Audio / Visual Information | Photos, videos, voice-to-text processing |
| Professional Information | Project data, inspection notes, scope details |
| Inferences | Performance, compliance, and accuracy metrics generated by the application |
2. Purposes for Collection and Use
We collect and use personal information for the following business purposes:
- Providing and operating the Services
- Supporting inspections, scope, estimates, and project workflows
- Generating performance, compliance, and accuracy metrics
- Improving product functionality and reliability
- Security, fraud prevention, and authentication
- Legal and regulatory compliance
3. Sensitive Personal Information
Recover Systems does not use sensitive personal information to infer characteristics about individuals or for advertising purposes.
Sensitive personal information, where applicable, is used only to provide requested services and ensure system security.
4. Sale or Sharing of Personal Information
Recover Systems:
- Does not sell personal information
- Does not share personal information for cross-context behavioral advertising
- Does not engage in targeted advertising
- Does not use personal data for advertising measurement
No personal information is sold or shared within the meaning of CCPA/CPRA.
5. Disclosure of Personal Information
We may disclose personal information to service providers that assist us in operating the Services, including:
- Cloud hosting and storage providers
- Payment processors (e.g., Stripe)
- Document and signature providers (e.g., DocuSign)
- Mapping, weather, and infrastructure services
These service providers are contractually restricted from using personal information for purposes other than providing services to Recover Systems.
6. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide the Services
- Maintain operational and audit records
- Comply with legal obligations
Retention periods vary based on data type and contractual requirements.
7. Your California Privacy Rights
California residents have the right to:
- Know what personal information is collected, used, or disclosed
- Access personal information
- Request deletion of personal information, subject to exceptions
- Correct inaccurate personal information
- Limit the use of sensitive personal information
- Not be discriminated against for exercising privacy rights
8. How to Exercise Your Rights
You may submit requests by contacting us at:
📧 support@recover.systems
We will verify your request and respond in accordance with applicable law.
9. Authorized Agents
You may designate an authorized agent to submit requests on your behalf. Proof of authorization may be required.
10. Contact Information
Recover Systems Incorporated
United States
📧 support@recover.systems